Milan Petrovic


Title Senior Manager, Control & Operations – FS
Categories Australia
Location Sydney
Job Information

This role with act as the representative for insurance regulations and compliance.

Our client brings the strength and expertise of one of the world’s largest financial services companies to personal customers in more than 100 countries and 200 cities. By combining local expertise with the strength of our clients worldwide consumer banking network, we are able to offer some of the world’s leading financial services products.

Our client is currently recruiting a Senior Manager in our Insurance and Telesales business. This role is responsible for Control and Operations across the insurance team and will act as the representative for insurance regulations and compliance and managing the development of all insurance processes.

Some of your responsibilities will include:

  • End to end process improvement program to ensure all policies, procedures and compliance/regulatory requirements are met
  • Responsible for all insurance control and audit functions (in conjunction with Telesales & Insurance Control Manager) including compliance with Regional Insurance Policy.
  • Responsibility for management of the required Insurance technology infrastructure to ensure the systems are in place to house insurance policies, and to facilitate new external products & suppliers.
  • Drive the process of requirements for product implementation.
  • Manage and maintain the Insurance team policies and procedures documentation
  • Develop test cases for Control and Operations for the Rainbow project and administer those test cases.
  • Conduct monthly deep dive analysis on all Insurance complaints and drive resolution through the overall Insurance Department.
  • Assist with complaints resolution and Insurance related customer service enquiries

Key skills/ experience needed for this role:

  • Business / Marketing /Economics degree, required
  • RG146 qualifications, preferable
  • A demonstrable understanding of the relevant legislation such as Do Not Call, Telemarketing Legislation, Anti Hawking, RG146 to ensure the business complies to the requirements
  • Prior experience required in a control / compliance  or operations role in Direct Insurance / General Insurance / Retail Insurance
  • An understanding of Lean Six Sigma , an advantage
  • Sound working knowledge of Word, Excel, PowerPoint

No contribution goes unnoticed here, so you’ll be rewarded with a network of global contacts and the skills and experience to grow your career. Remember, with our world of opportunity, you should never settle for anything less than exactly what you want.

For more information, contact Ryan at Actuate on or 0420 979 200

Apply Now

Title Adelaide – Manager, Internal Audit – Rural Services
Categories Audit, Australia
Location Adelaide
Job Information

The primary role of the Manager Internal Audit is to manage all areas of Internal Audit across the Group’s business entities. The role has accountability for providing the Head of Risk & Compliance with an objective view of the Group’s control environment through professional Internal Audit performance.

Duties and Responsibilities:
· Managing the delivery and reporting of Internal Audit program to an exceptional standard.
· Develop policies, procedures and systems to support the Internal Audit program.
· Regularly liaising with management to discuss internal audit programs, upcoming projects, audit findings and recommendations.
· Managing the development of stakeholder reporting, including to Executive management and the Board.
· Advise the Executive of Internal Audit process/progress, control environment and management obligations.

This role requires:
· Professional Qualification in audit, accounting, finance, law or related business discipline.
· Excellent knowledge of Internal Audit standards and control models.
· Excellent knowledge of International Accounting standards.
· Demonstrated experience in Internal Audit management roles.
· Superior interpersonal skills and ability to communicate with stakeholders.

Culture & Benefits
· Competitive Base Salary plus 9% super;
· Annual salary reviews;
· Ability to purchase Annual Leave;
· Flexible work arrangements;
· On-site gym;
· Generous uniform allowance; and
· Ability to participate in an Employee Share Plan.

Who are we?
Our client is Australia’s leading rural services company. Through more than 380 points of presence in our Australian network, plus service and trading operations in New Zealand, China and Indonesia, our client provides farmers with an integrated service offering that extends from the supply of farm inputs and financial services to the marketing and sale of farm outputs, including wool, grain and livestock.

Are you ready to accelerate your career with one of Australia’s most iconic brands? We believe your career is a journey that should be mutually rewarding. If you have passion and experience then contact us today and begin your journey by leaving your footprint in the rural community.

For more information, contact Ryan at Actuate on or 0420 979 200

Apply Now

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